TERMS OF SERVICE

Effective Date: June 21, 2026

Welcome to OliveGreek. These Terms of Service govern your access to and use of our website, products, services, and related features.

By visiting our website, creating an account, or placing an order, you agree to these Terms of Service. Please read them carefully before using our website.

About These Terms

Throughout these Terms, “OliveGreek,” “we,” “us,” and “our” refer to the operator of this website. “You” and “your” refer to any visitor, customer, or user of our website.

These Terms apply to all users, including browsers, customers, and individuals who submit content or communicate with us.

Our Privacy Policy, Shipping Policy, and Returns & Exchanges Policy also form part of these Terms.

Eligibility

You must be legally capable of entering into a binding agreement in your country or state of residence.

If you are under the legal age of majority, you may use our website only with the involvement and permission of a parent or legal guardian.

You may not use our website or products for unlawful, fraudulent, or unauthorized purposes.

Product Information

We make reasonable efforts to display product descriptions, colors, materials, measurements, and images as accurately as possible.

However, colors may appear differently depending on your screen settings, lighting, and device. Natural fabrics and materials may also show slight variations in color, texture, weave, or finish.

These minor variations are not necessarily considered defects.

Measurements are approximate. Customers should review the product description and size guide before placing an order.

Product Availability

All products are subject to availability.

Adding an item to your cart does not reserve it. A product may become unavailable before checkout or while an order is being processed.

We reserve the right to:

• Limit the quantity of products purchased

• Discontinue or modify products

• Refuse or cancel orders when inventory is unavailable

• Correct stock or product information errors

If we cannot fulfill an order after payment has been received, we will contact you and issue an appropriate refund.

Prices and Currency

Product prices are displayed in the currency shown on the website or selected during checkout.

Prices may change at any time without prior notice. Changes will not affect orders that have already been accepted, except where an obvious pricing error has occurred.

Unless otherwise stated, displayed prices may not include shipping charges, customs duties, import taxes, sales taxes, value-added tax, or other government charges.

Any applicable costs will be displayed during checkout where technically available or handled in accordance with our Shipping Policy.

Orders

Submitting an order is an offer to purchase the selected products.

After placing an order, you may receive an automatic confirmation email. This confirms that we received your order but does not necessarily mean that the order has been accepted.

An order is accepted when we begin processing it, confirm acceptance, or dispatch the products.

We reserve the right to reject or cancel an order for reasons including:

• Product unavailability

• Incorrect pricing or product information

• Suspected fraud or unauthorized payment

• Invalid or incomplete delivery information

• Breach of these Terms

• Legal or regulatory restrictions

If a cancelled order has already been charged, we will refund the applicable amount to the original payment method.

Payment

You agree to provide current, complete, and accurate payment and billing information.

Payments may be processed by independent third-party payment service providers. We do not directly store complete payment card details unless expressly stated.

By submitting payment information, you confirm that you are authorized to use the selected payment method.

We may carry out fraud-prevention or verification checks before accepting an order.

Discounts and Promotions

Promotional codes, welcome offers, order-level discounts, and other promotions are subject to the conditions displayed with the offer.

Unless otherwise stated:

• Promotions cannot be exchanged for cash

• Only one promotional code may be used per order

• Promotions cannot be applied to previous purchases

• Minimum-spend requirements are calculated after excluded items and discounts

• Returns may affect eligibility for an order-level promotion

• Promotions may be changed, suspended, or withdrawn at any time

If an order no longer meets the promotional conditions after a return, the refund may be adjusted to reflect the correct price of the retained items.

Shipping and Delivery

Shipping destinations, fees, processing times, estimated delivery times, tracking, customs charges, and possible delays are explained in our Shipping Policy.

Delivery dates are estimates unless expressly guaranteed in writing.

Delays may occur because of customs procedures, severe weather, holidays, peak shopping periods, carrier disruptions, incorrect addresses, or other circumstances beyond our reasonable control.

Risk of loss and legal title will pass in accordance with applicable law. Nothing in these Terms limits any mandatory delivery rights available to consumers.

Order Changes and Cancellations

We begin processing orders shortly after they are placed.

You should contact us as soon as possible to request an address change, product change, or cancellation. We will make reasonable efforts to assist, but changes cannot be guaranteed once processing has started.

Orders that have already been shipped usually cannot be cancelled through our fulfillment process.

Any statutory cancellation or withdrawal rights available under applicable consumer law remain unaffected.

Returns and Exchanges

Returns, exchanges, damaged products, incorrect items, and refunds are governed by our Returns & Exchanges Policy.

Returned products must generally be unworn, unwashed, unused, and in their original condition with tags attached, unless the return concerns a legally protected defect or non-conformity.

Certain products may be excluded from voluntary returns for hygiene, personalization, or final-sale reasons, subject to applicable law.

European Consumer Rights

Consumers located in the European Union or European Economic Area may have mandatory rights under applicable consumer law.

For many eligible online purchases, consumers generally have the right to notify the seller of their decision to withdraw within 14 days after receiving the goods, without providing a reason. Exceptions may apply to customized products, certain sealed hygiene-sensitive items, and other legally exempt goods.

Consumers may also have statutory remedies when products are faulty, damaged, or not as described.

Nothing in these Terms is intended to remove, reduce, or replace any mandatory consumer rights that cannot legally be waived.

United States Consumer Rights

Customers in the United States may have rights under federal and state consumer-protection laws.

Nothing in these Terms excludes rights or remedies that cannot legally be excluded under the laws of the customer’s state.

Our policies concerning shipping, returns, refunds, and product descriptions should be read together with any applicable mandatory consumer protections.

Intellectual Property

All website content, including our brand name, logos, product photographs, graphics, designs, text, videos, page layouts, and software, is owned by or licensed to OliveGreek and is protected by applicable intellectual-property laws.

You may use the website for personal, non-commercial shopping purposes only.

You may not copy, reproduce, distribute, modify, publish, sell, license, scrape, or commercially exploit website content without our prior written permission.

User Reviews and Submissions

You may have the opportunity to submit reviews, comments, photographs, messages, or other content.

By submitting content, you confirm that:

• You own or have permission to use it

• It is accurate to the best of your knowledge

• It does not infringe another person’s rights

• It is not unlawful, abusive, defamatory, misleading, or harmful

• It does not contain malware, spam, or unauthorized advertising

You grant us a non-exclusive, worldwide, royalty-free license to use, reproduce, display, adapt, and publish submitted content for operating and promoting our business, subject to applicable privacy and consumer laws.

We may remove content that violates these Terms.

Prohibited Uses

You may not use our website to:

• Commit fraud or impersonate another person

• Violate applicable laws or regulations

• Infringe intellectual-property or privacy rights

• Transmit malware or harmful code

• Collect user information without authorization

• Interfere with website security or operation

• Use automated tools to scrape or overload the website

• Submit false reviews, orders, claims, or payment disputes

• Resell products in an unauthorized or misleading manner

We may suspend access, cancel orders, or take other reasonable action when prohibited activity is suspected.

Third-Party Services and Links

Our website may use or link to third-party services, including payment processors, delivery carriers, analytics providers, social platforms, and external websites.

Third-party services are governed by their own terms and privacy practices. We are not responsible for the independent content, availability, security, or conduct of third-party websites or providers, except where responsibility cannot legally be excluded.

Website Availability

We aim to keep the website accessible and accurate, but uninterrupted or error-free availability cannot be guaranteed.

We may update, suspend, restrict, or discontinue any part of the website for maintenance, security, legal, technical, or commercial reasons.

We may also correct typographical errors, inaccuracies, or omissions at any time.

Disclaimer of Warranties

To the fullest extent permitted by law, the website is provided on an “as available” basis.

We do not guarantee that the website will always be uninterrupted, secure, or free from errors.

This clause does not exclude any express product promise, statutory guarantee, warranty, or consumer right that cannot legally be excluded.

Limitation of Liability

To the fullest extent permitted by applicable law, OliveGreek will not be liable for indirect, incidental, special, punitive, or consequential losses arising from the use of the website or purchase of products.

Where liability cannot legally be excluded, our liability will be limited only to the extent permitted by law.

Nothing in these Terms excludes or limits liability for fraud, willful misconduct, death or personal injury caused by negligence, or any other liability that cannot legally be excluded.

Nothing in this section limits mandatory consumer remedies.

Indemnification

To the extent permitted by law, you agree to compensate OliveGreek for reasonable losses, claims, or expenses resulting from your unlawful use of the website, violation of these Terms, or infringement of another person’s rights.

This provision does not apply where prohibited by consumer law.

Privacy

Our collection and use of personal information are described in our Privacy Policy.

By using the website, you acknowledge that personal information may be handled by service providers involved in payment processing, order fulfillment, delivery, customer support, fraud prevention, analytics, and website operation.

Changes to These Terms

We may update these Terms to reflect changes in our services, business practices, technology, or legal obligations.

The updated version will be posted on this page with a revised effective date.

Changes will apply prospectively unless applicable law requires otherwise. Your continued use of the website after the updated Terms become effective constitutes acceptance of those changes.

Severability

If any provision of these Terms is found to be unlawful, invalid, or unenforceable, that provision will be interpreted or limited to the minimum extent necessary.

The remaining provisions will continue in effect.

No Waiver

Our failure to enforce any provision of these Terms does not waive our right to enforce it later.

Governing Law and Disputes

These Terms are governed by the laws applicable to the business entity operating OliveGreek, without depriving consumers of mandatory protections available in their country or state of residence.

Before beginning formal legal proceedings, we encourage customers to contact us so that we can attempt to resolve the matter directly.

European consumers may also have access to local consumer-protection bodies or legally available alternative dispute-resolution procedures.

United States consumers retain any dispute rights provided under applicable federal and state law.